Get Help
American Gateways is committed to serving our clients and the community. Our services are open to everyone who meets our income guidelines and case priorities.
We do not discriminate based on race, religion, nationality, gender, or sexual orientation.
All of our offices see clients by appointment only.
New clients seeking services may call our offices for a telephone legal screening at the following numbers:​
AUSTIN
(512) 478 - 0546 ext. 200
SAN ANTONIO
(210) 521 - 4768 ext. 232
WACO
(254) 230 - 0382 ext. 264
AUSTIN
Screening Process
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To apply for a consultation at our Austin office, please call the number above in the second full week and fourth week of the month, Monday – Thursday from 9 AM – 5 PM.
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Please call until you speak with a person. We cannot return messages about applications for services.
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A representative will take basic information about the services you need to complete the application.
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Our attorneys will review the applications and our capacity for new clients, and we will let you know the week following your screen if we can schedule a consultation on your case.
SAN ANTONIO
Screening Process
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To apply for a consultation at our San Antonio office, please call the number above Monday - Friday between 8 AM - 3:15 PM.
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If you call outside of these hours or do not reach someone, leave a voicemail with your name and number and we will return your call during answering hours.
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A representative will take basic information about the services you need to complete the application.
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Our attorneys will review the applications and our capacity for new clients, and we will let you know within 30 days if we can schedule a consultation on your case. If you do not hear from us within 30 days, that means we are not able to take on your case.
WACO
Screening Process
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To apply for a consultation at our Waco office, please call the number above Monday - Friday between 8 AM - 4 PM.
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If you call outside of these hours or do not reach someone, leave a voicemail with your name and number and we will return your call during answering hours.
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A representative will take basic information about the services you need to complete the application.
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Our attorneys will review the applications and our capacity for new clients, and we will let you know the week following your screen if we can schedule a consultation in your case.
Our capacity for taking on new clients is currently limited.
We encourage you to explore this document for a list of other organizations that offer pro bono legal services.
Visit our Resources page for helpful links.
Deportation and Removal Proceedings
If you or someone you know is currently facing deportation or immigration detention, please call the Deportation Crisis Hotline: (512) 270-1515. See this document for a list of organizations serving detention centers throughout the country.
​If you or someone you know is currently in removal proceedings at the San Antonio Immigration Court, contact our hotline at (210)-864-2917. We provide legal orientation at the court to those who are not represented by an attorney and have court that day on Thursdays 8:00 AM until noon. If you do not have court on that day, please stop by after 10:00 AM. We do not provide legal advice or guarantee assistance with an American Gateways attorney, representative, or pro bono.
See this document for a list of organizations providing immigration court support throughout the country.